Help with Streaks Garden

Open Settings inside the app and choose the restore option. You must be signed in to the same App Store or Google Play account you originally bought with. Restoration depends on the store, so if nothing appears, check which account your device is signed in to, then try again.

First try restore, above. If it still doesn't appear, check that the store account on this device is the one that made the purchase. If you're still stuck, email me with the store you bought from and the approximate date, and I'll help.

Refunds for app-store purchases are decided by Apple or Google under their own policies, not by JPott Studios. Request a refund through the store you bought from. Deleting the app does not request a refund.

No. Streaks Garden Premium is a one-time purchase. There is nothing that renews and nothing to cancel.

Reminders need notification permission. Check your device settings for Streaks Garden and confirm notifications are allowed. Also check that Focus, Do Not Disturb, or battery-saver settings aren't holding them back. Reminders are optional, the app works without them.

Remove the widget and add it again. Widgets are refreshed by the operating system, so the timing isn't entirely under the app's control. If it stays blank, open the app once and check back.

No. A missed day is recorded in your history, and your plants stay where they are. You can also mark a skip as planned so it reads honestly rather than as a failure.

Yes. Habits can be daily, weekdays, on a custom set of days, or a weekly goal, and you can edit that at any time.

Export a backup file from Settings, then import it on the new device. Note that Streaks Garden backups are ordinary JSON files and are not encrypted by the app store them somewhere you trust.

Your habits stay on your device. If you export a backup, you choose where it goes, and from that point the destination's own privacy practices apply. Read the privacy policy for the full picture.

Sync is optional and off unless you turned it on. Check your connection and that you're signed in to the same sync account on both devices. Your habit records are encrypted on your device before upload, so a record created on another device can only be read where your key is available.

See the data and account deletion guide for step-by-step instructions.